Printing Industries of America Blog

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  • 02/05/2014 by Ms Megan Flynn

    When it comes to the newly revised Hazard Communication Standard (HCS) from the Occupational Safety and Health Administration (OSHA), the countdown is on to comply with a long list of important new requirements—which means, yes, more acronyms!

    The new requirements started with mandatory employee training that had to be completed in December 2013, and the remaining requirements will be phased in over the next several years with the final deadline in June 2016. OSHA has adopted the Globally Harmonized System of Classification and Labeling Chemicals (GHS), and as a result there are significant changes that all employees need to know about.

    If you’ve missed the initial training deadline, don’t panic!

    Our EHS department has published a number of resources to assist members with complying, including a concise training video covering the topics required in the initial training and a customizable...

  • 01/27/2014 by Ms Megan Flynn

    We extend a special thank-you to Leslie Groene, President, Groene Consulting, for contributing this information. Leslie is a keynote speaker at the 2014 Print Leadership Summit.

    “Treat others as you like to be treated.” This little piece of fundamental advice our mothers gave us can be a giant step to success, and it applies to the business world as well. Sales can pose a huge challenge to many printing and graphic arts companies whose best clients can easily take their business elsewhere. So what is a key way to make them stay?

    One answer is exceptional customer service. Offering engaging, customized service that focuses on the customer allows you to stand out from your competitors, gain your clients’ trust, and ultimately increase your sales.  

    Your sales team is one of the “necessary pillars” of the print business, as Leslie Groene explains in...

  • 01/24/2014 by Ms Megan Flynn

    Look back at all of the great mentors who have influenced you—bosses, coaches, professors. Though sometimes challenging, they teach us to achieve higher, go further, and surpass our goals. True team leaders inspire us throughout our careers and throughout our lives. Anthony Griggs learned from some demanding coaches as an NFL professional. And it was these high standards that inspired him to become a leader as a Director of Player Development for the Pittsburgh Steelers.

    Now Griggs shares his most important lessons learned in leadership—foundations that apply everywhere from the playing field to the board room. Here he discusses some of his most inspiring mentors, the lessons he’s learned, and how business leaders can apply them.

    Inspiration: Coach Dick Vermeil, Philadelphia Eagles

    Lesson: Being a leader is about more than just working hard.

    When I was...

  • 01/22/2014 by Ms Megan Flynn

    With rapid technological advances in recent years, we in the graphic arts industry are all trying to adapt to a changing market. Today it’s all about the customer experience. Clients demand accurate work and fast turnaround. Thanks to many new technologies, companies are able to differentiate themselves with the efficiency and high quality attainable only through automation solutions.

    “You can’t manage what you don’t measure.” This idea, in a nutshell, is what automated job management allows. You need to measure key metrics like throughput, inventory, expenses, and customer satisfaction to better manage and control your operations. Progressive companies, like our speakers from Classic in Charlotte, NC, and DME in Daytona Beach, Florida, have systems to track these metrics and quantify their impact on...

  • 01/22/2014 by Ms Megan Flynn

    What do lipstick, and sheet metal, have in common? No, it’s not some college hazing stunt gone bad. It is all included in the range of exciting tours you can experience as part of the 2014 Continuous Improvement Conference in Dallas, TX. This year’s tours at Mary Kay Manufacturing and KARLEE  get you in to see award-winning Lean manufacturing management and quality practices in progress. They will leave you so impressed you’ll be ready to “throw your hat over the windmill!”

    Although you may be familiar with these facilities (as well as some Texas colloquialisms) but you may be surprised by some of their most remarkable quality and manufacturing features. To give you a better look at what you can expect from these tours, we’ve put together this short quiz.

    So if you think...

  • 01/14/2014 by Ms Megan Flynn

    Why is employee recognition important? It’s one of the most powerful recruiting and retaining tool. The Department of Labor reports that a reason why 64% of employees leave their job is because they are not recognized. So if you want to know the true measure of a company, simply count its number of satisfied employees!

    More graphic arts companies of all sizes are learning the value of putting their people first. When firms recognize employees for their achievements, their employees:

    • Develop a clearer understanding of company goals.
    • Are more engaged, productive, and motivated.
    • Stay longer with their company.

    Are you struggling to come up with new ideas for employee incentives, or trying to get your incentive program up and running? We’ve put together this list of 10 inspiring ways to reward your employees that are low cost and...

  • 01/13/2014 by Ms Megan Flynn

    In today’s business world, using current sales and marketing strategies can be daunting. This article comes from guest blogger, Kelly Mallozzi, speaker at the 2014 BIA Annual Conference and contributor to the Success.In.Print. blog at

    “It always seems impossible until it’s done” –—Nelson Mandela

    What a spectacularly simple quote from one of the world’s greatest, bravest, and most influential leaders.

    Viewing something as impossible often has to do with fear. Fear is what keeps us from acting.  There are all kinds of fear—fear of the unknown and fear of rejection are just two. So here are five reasons to motivate you to get beyond your fear and take some action with regard to your sales and marketing efforts today.

    1. Your competition is doing it. There is someone out there right now who does what you do and thinks they can do it...
  • 01/08/2014 by Ms Megan Flynn

    Where can business leaders find a blueprint for transforming their company through continuous improvement? As Executive Director of one of the most prestigious Lean awards in the country, The Shingo Prize for Operational Excellence, Robert Miller has seen leaders build lasting cultures on the valuable concepts of The Shingo Model.

    We asked him for advice he would give business leaders within the graphic arts industry on beginning a continuous improvement program. Of course, like anything worth accomplishing, building a successful program comes with intrinsic challenges. Robert also offers some tips on how you can focus and prepare for these challenges and get on your way to creating a prosperous Lean organization.

    …Or maybe even receiving the next Shingo Prize?

    Q: What is the first thing that leaders need to start doing in order...

  • 12/18/2013 by Mr Samuel G. Shea

    This article is contributed by guest writer, John Compton, Principle, Compton & Associates, and long-time supporter of the Continuous Improvement Conference.

    "In my 40 years of attending and presenting at a variety of conferences, I’ve yet to find a conference where the openness and sharing equals that which occurs at the CI Conference."

    It’s no surprise to me that we are preparing to hold the 25th annual Continuous Improvement Conference. Why the longevity? It’s simple: the people and companies attending over the years have greatly benefitted from the learning and sharing that occur every year at this conference.

    No Secrets among Friends

    From the beginning, the purpose of the conference was to provide a venue for people to learn about quality improvement...

  • 11/26/2013 by Ms Megan Flynn

    The following blog post has been contributed by Patrick Sweeney, President, Caliper.

    Leadership is constantly evolving, whether it’s how to strategically lead a business into the future or how to innovate in a digital world that is changing by the second. But there is one facet of leadership that remains the same—the importance of being inspirational.

    Employees are what drive a company forward, and if they aren’t inspired or they don’t feel motivated by their leadership, both leaders and their companies will ultimately miss the mark.

    An inspirational leader starts by listening, then engaging, and then developing their people.


    Listening is the key to truly connecting with employees. And from listening, trust develops. Leaders have to take a moment to step outside their own roles and understand what it is that...