Imagine you are at a conference rubbing elbows with hundreds of people who have ideas and answers to make your business more profitable?

Hundreds of industry executives and suppliers will be at the 2013 Binding Industries Association (BIA) Conference. The event is slated to be one of the most successful BIA conferences to date (find out why in the video below). We have a lineup of expert speakers from around the industry to provide how-to advice on creating leaner, more efficient operations, analyzing your customer, and improving your leadership strategies.  

With a surge of new and returning attendees, along with more than 50 of the industry’s top suppliers, this is the place to be this April 8–10. 

We’d recommend you get familiar with some of these suppliers before you arrive and get an idea of the...

You have only to consider the smartphone in your pocket, the tablet device your kids are scrolling through, and the computer that sits ever at the ready on your desk to understand this fact: digital communication is here to stay. Can print remain an important part of the communication mix today? Of course! For example, did you know that one in ten magazine ads contained a mobile action code last year? Integrating print with digital is at the core of what we call “Integrated Print,” and it can represent significant business potential for print and marketing service providers.

Sharing the insights of renowned brand and marketing leaders, social commerce experts, publishers, business entrepreneurs, and printers who are finding new successful business strategies is what the Integrated...

One of the biggest challenges we face in the print production environment is achieving accurate, consistent color. There are many factors that contribute to getting optimal color results, including proper digital file handling, calibration, profile creation, and more. Your solution? We have developed hands-on workshops that show you how to troubleshoot, manage, and print the best digital color. Our instructors are knowledgeable with years of field and training experience. Best of all, the techniques you learn here at our world-class training center can be applied back at your very own facility.

Join us for a practical training workshop that covers the techniques you need to know to get the best color from your digital presses. Check out Optimizing Color from Your Digital Press, today!

Take it from the expert:...

Does your team understand the value of what “good” customer relationships should look like? In the article, contributed by Leslie Groene, President, Groene Consulting, find out how “bad” customer service can hurt your company.

It is interesting to look at the world around me through the eyes of a sales coach and consultant...always evaluating the service of a company's personnel or their sales person. I seem to see and ultimately measure my experiences by asking the following questions:

• Do they treat all of their customers like that?
• Why did they say that?
• Do they have any clue what conclusion I come to when I hear that?

I had a couple of interesting things happen while on a recent business trip...you decide how you would judge the companies...

I boarded a one-hour flight at 9:30am out of the Los Angeles area and requested coffee. The flight attendant told me that there was no longer coffee on short...